Privacy policy

At Buy British PH, your privacy matters to us. We collect only the information we need to process your order, deliver your products, and provide support if needed.

📋 What We Collect

When you place an order or contact us, we collect:

  • Your name

  • Delivery address

  • Contact number

  • Email address

  • Order details

We do not collect or store any payment card information, this is handled securely by our third-party payment providers.

💬 How We Use Your Information

We only use your information to:

  • Process and deliver your order

  • Verify your identity (for COD orders via OTP)

  • Contact you about your order status

  • Respond to your questions or support requests

We do not sell, rent, or share your information with third parties for marketing purposes.

🔐 How We Store It

All data is stored securely within Buy-British PH platform and trusted third-party services (e.g. J&T Express, Releasit). Access is restricted to authorised staff only.

📱 Communications

We may contact you by:

  • Email

  • SMS (for order verification and delivery updates)

We won’t send marketing spam, and you can request removal from any communication at any time.

🗑️ Data Removal Requests

If you'd like to have your data removed from our records, just email us at:
📧 support@buy-british.ph

📅 Updates to This Policy

We may update this policy as needed to reflect changes in our operations or services.
Latest update: 14th of May 2025.