🔒 Privacy Policy

At Buy British PH, your privacy matters. We only collect the information needed to process your order, deliver your items, and provide support if required.

What we collect

  • Your name
  • Delivery address
  • Contact number
  • Email address
  • Order details (items purchased, order history, and messages relating to your order)

We do not sell, rent, or share your personal information with third parties for marketing.

How we use your information

  • To process and deliver your order
  • To contact you about order status, delivery, or issues requiring your confirmation
  • To provide customer support and respond to enquiries
  • To verify orders when needed (for example, Cash on Delivery verification via SMS OTP)

Payments

  • Cash on Delivery (COD) is our standard payment method.
  • If GCash is offered by request, it is confirmed by us before any payment is made.
  • We do not store your card details on our website.

Social sign-in (Google or Facebook)

If you choose to register or log in using Google or Facebook, we may receive basic public profile information from that service (such as your name, email address, and profile picture). This is used only to create or access your customer account.

Who we share data with (only as required to fulfil your order)

  • Courier and logistics partners (for delivery and tracking)
  • Order verification services (for COD verification, where applicable)
  • Review and customer experience apps used on our store (for verified reviews/ratings)

These services are used to run the store and fulfil orders, not for selling your data for marketing. Access is restricted to authorised staff and required service providers only.

How we store and protect your data

Customer information is stored securely within our ecommerce platform and trusted services that support order processing and delivery. Access is limited to authorised personnel only.

Communications

  • Email (order updates and support)
  • SMS (for order verification and delivery-related updates, where applicable)

We do not send marketing spam. If you ever want fewer messages, just email us and we’ll help.

Data removal requests

If you would like your data removed from our records (where legally permissible), please email support@buy-british.ph.

Policy updates

We may update this policy from time to time to reflect changes to our services.
Latest update: 12 September 2025.